Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.
Frequently Asked Questions
1. Where do you ship from?
We work with a network of trusted international fulfillment partners to ship directly from our warehouses, depending on your location and product availability. This helps us reduce waste and deliver to you efficiently.
2. How long does shipping take?
Standard delivery times range between 7–15 business days depending on your location. You’ll receive a tracking number via email as soon as your order ships
3. Do you ship internationally?
Yes, we ship worldwide. Shipping times and fees may vary slightly based on the destination country.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order anytime through our Track My Order page.
5. What is your return and exchange policy?
We offer returns or exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original condition along with tags. Please refer to our Return Policy page for full instructions.
6. What if I received the wrong or damaged item?
If you receive an incorrect or damaged item, please contact our support team within 3 days of receiving your order. We’ll resolve it promptly.
7. Are your sizing charts accurate?
Yes, we provide detailed size charts on every product page. We recommend checking the measurements before placing your order for the best fit.
8. Can I cancel or change my order after placing it?
We begin processing your order shortly after it's placed. If you need to make changes, please contact us within 6 hours of ordering. After that, we cannot guarantee modifications.
9. Do you offer discounts or promo codes?
Yes, we run seasonal sales and special promotions. Sign up for our newsletter to receive exclusive offers and early access to drops.
10. How do I contact customer support?
You can reach us at support@dresslikeus.shop or use the contact form on our website. We typically respond within 24 hours on business days.